Post by Jason ✨👾SaaStr.Ai✨ Lemkin on X
Jason ✨👾SaaStr.Ai✨ Lemkin@jasonlk
XThere are really very few customers you want to fire
If the big ones are driving you nuts, it's probably because they care. If they didn't, they would just quietly churn
If the small ones seem too much trouble, build a team just for them. They are your vast army of ambassadors
180 likes3 repliesPosted Apr 19, 2019