Jason ✨👾SaaStr.Ai✨ Lemkin on Revenue

Jason ✨👾SaaStr.Ai✨ Lemkin@jasonlk

* A pause is better than a cancel * A downgrade is much better than a cancel * A downgrade is not logo churn. It is just a downgrade. * A positive customer experience, even for a customer that leaves, is a new brand ambassador for your product. You need a lot of these to win.

179 likes2 repliesPosted Mar 31, 2020

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Viral score

Based on absolute engagement — the platform doesn’t expose follower counts here, so large accounts score higher.

From likes, comments.

Why it worked

Opens with a short, self-contained line that is easy to take in at a glance.
Follows a clear Hook → List → List → List shape, so the reader always knows where they are.
Short enough to read in full without expanding, which removes a step before the point lands.
Short sentences keep the pace up, so the reader never has to re-read a line.

The mechanics

Hook: Plain observation
Structure: Hook → List → List → List
Style: Listed out, so each point can be lifted on its own.
Tone: punchy
Written for: Founders and operators

Analysis by ViralLoop — not written by the original author.

Topics

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