Post by Tanay Jaipuria on X
Tanay Jaipuria@tanayj
XServiceNow's customer cohorts are wild
2010 cohort net ACVs are 44x of starting ACV
2014 cohort ACVs are 14x
2018 cohort ACVs are 6.7x

179 likes9 repliesPosted Dec 12, 2025
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