Post by Matin Movassate on X
Matin Movassate@matinm1
XThe common advice "talk to customers more" is like the advice "work out more". It's easy to go through the motions but very hard to get good results.
Why? ✨Confirmation bias!✨ We implicitly hear what we want to hear.
Some tips to reduce confirmation bias in your convos: 👇
231 likes6 repliesPosted Dec 10, 2020